Intensive Services is a unique service for families who have children with severe emotional and behavioral problems. Intensive Services focuses on building child and family strengths, fostering self-sufficiency, and promoting stability and permanency. The program is tailored to meet the individual needs of each child and family, resulting in a distinctive set of community services and natural supports. The goal of this program is to increase safety, permanency, and well-being for all youth and families who participate in the Intensive Services process.

Intensive Services is a planning process that assists families in identifying their strengths as well as their needs. An essential component of the Intensive Services program is developing individualized strategies to help families meet their needs and become less dependent on formal services. Penny Lane’s Intensive Services  provide families the support needed to achieve stability and permanency and to avoid more institutionalized forms of care for children. Our community-based program utilizes teams and a family centered, strength-based philosophy to support families, helping them explore and develop natural support systems in their communities. Each family creates their own individualized plan according to their needs and goals. The Intensive Services team advocates for and empowers each child and family to reach their goals and achieve self-sufficiency and independence.

Intensive Services Provides:

Mental health rehabilitation services
Parent support and training
Planning to address youth and family needs
Case management services
Crisis intervention and support
Advocacy and life skills training


Lancaster & North Hills 
Naomi Novak
Director of Intensive Community Based Services
(661) 266-4783

Nikki Thomas-Rhoden
Program Director
(323) 887-1917